At Mile High Analytical we have a tradition consolidated on the principles of good governance of integrity and transparency about our privacy practices. We provide this Privacy statement to help you understand how we collect, use, share and safeguard your personal data. This Privacy statement also informs you about your rights and choices with respect to your personal data and how you can reach us to get answers to questions you may have about our privacy practices.
Content of our Privacy statement
Personal data that we collect
Our collection of personal data is carried out in a variety of ways depending on which methods you use during your interaction with us, including through our websites, social networks or advertisements. Part of the information collected includes personal data that allows us to identify you. It is to be highlighted that the processing of the information that we collect is strictly confidential. The following provides an overview of the different methods used for the processing of your personal data.
- Personal data provided by you. We collect personal data that you provide in the following cases: when you register for an account, subscribe to receive our communications, enter contests or sweepstakes, make purchases, contact us with questions or comments, or when you contact us through our social media platforms.
- Data recollection from mobile devices. We use technologies to recollect data from your electronic devices such as mobile phones, tablets and computers when you visit our website. This information includes your IP Address, device advertising ID, information about your phone’s/browser’s operating system and your physical location.
- Location data. In our website you are allowed to send data about your general location, specifically your address, in order to locate you to provide you with our specialized services related with your location, all of this with your consent.
- Cookies and similar technologies. We use cookies to gather data on our website for analytical and advertising purposes. Cookies and other similar technologies provide information related to the ways consumers interact with our advertising, like browser type, browsing behaviors, user web requests, pages and content viewed, the number of new visits or log-ins, search engine referral, affiliate referrals, traffic driven by banner ads or other promotions, which items are placed in shopping carts and which are abandoned, conversions and what purchases were made and zip codes.
- Data from other sources. In the same way, we receive your data through third parties, business partners, sources available publicly, social networks, weblogs, surveys, registration for an event or course, newspapers and other websites in which you participate.
Use and processing of personal data
We reveal personal data solely and exclusively in the following scenarios:
- Affiliates and acquisitions. We can share your personal data with sister companies, joint ventures, subsidiaries that we may open in the future and with companies which we may reach an exclusivity agreement with. In addition, if somebody acquires our company, we will share the data with that company, even during the negotiation stage.
- Business partners. We can share your personal data with business partners, with service providers, distributors, sales representatives and retail partners (and their service providers). Among other things, the business partners can support us in our commercial transactions and in the realization of surveys. It is to be highlighted that the administration of our website is under complete control and supervision of the owners of the company.
- Legal Process. We can reveal your personal data in response to subpoenas, warrants, court orders, or in connection with any legal process, to comply with relevant laws or to respond to requests from public and government authorities. We may also share your personal data in order to enforce our terms and conditions, to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, to protect our operations or those of any of our affiliates, or to comply with your request for the shipment of products to or the provision of services by an intermediary.
- Public. We may offer community features and public interactive forums through our websites, such as discussion boards, product reviews, chat rooms, forums, wikis, social networking platforms and blogs. If you decide to submit information on these pages, that information may be publicly available.
- Partner promotion. We may offer contests, sweepstakes, or other promotions with partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy statement.
Your rights and opinions
You can make the following decisions regarding your personal data:
- Access to your personal data. You can request more information about the personal data that we have about you, or a copy of that information, getting in contact with us in the address found below. If required by law, upon request, we will grant you reasonable access to the personal data that we have about you.
- Changes to your personal data. We trust you to update and correct your personal data. Our website allows you to eliminate the profile of your account. Keep in mind that we can maintain a history of your data in our security copy archives as permitted by law. If our website does not allow you to update or correct certain information, get in contact with us using the address stated below.
- Elimination of your personal data. Normally, we retain your personal data for the period necessary to fulfill the purposes for which it was obtained, unless a longer retention period is required or permitted by law. You may, however, request that we delete your personal data by contacting us at the address stated below. If required by law, we will grant a request to delete information, but you should note that in certain situations, and to the extent permitted by law, we may keep your personal data to comply with our legal obligations, resolve disputes, enforce our agreements, detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, complete transactions, provide requested goods or services, identify or repair errors, or prevent inadvertent discrimination against those who exercise their privacy rights. We may also keep your information in order to use it in a manner that is aligned with the reasonable expectations of individuals or is compatible with the context in which it was provided to us.
- Objection to Certain Processing. In some circumstances, you may object to our use of your personal information by contacting us at the address described below.
- Do Not Track Feature. While some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked, these features are not yet uniform and we are not currently set up to recognize or respond to these automated browser signals regarding tracking mechanisms.
- Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
- Promotional Mails. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us with “DO NOT SEND CORRESPONDENCE” in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
- Revocation of Consent. If you revoke your consent for the processing of your personal data then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address provided below.
Miscellaneous
The following additional data relates to our privacy practices:
- Children. Our websites and online services are not intended for children under the age of 18 and we do not knowingly collect personal data from children under age 18, without parental consent. Children under the age of 18 should not provide their personal data to us.
- Third-Party Applications/Websites. We have no control over the privacy practices of websites or applications that we do not own. Any personal data that you provide through third party websites, applications or other means will be governed by the privacy policies applicable to those third parties and mediums.
- Changes to this Privacy statement. We may update our Privacy statement from time to time to reflect changes to our practices, technology, legal requirements and other factors. When changes are made to this Privacy statement they will become immediately effective when published. You can check the “Last Review” legend at the top of this page to see when this Privacy statement was last reviewed.
Contact Information
If you have any question, comment or complaint about our privacy practices, get in contact with us in the corresponding email address provided below. We will try to respond to your requests and provide you with additional privacy-related information.